MVIO Maintenance Requests

Routine Repairs

All routine repair requests must be reported to MVIO by contacting MVIO Maintenance at  937-837-9207 or via email. If you have any questions regarding the status of the maintenance request, please contact our office at 937-837-9207.  

Emergency Repairs


All emergencies must be reported by calling our office. Do NOT email emergency requests. 
  • For emergencies during regular business hours, please call MVIO Maintenance at 937-837-9207. If MVIO maintenance is unavailable call 937-657-9201.
  • For emergencies only during non-business hours, please call Justin Smith at 937-657-9201. 
  • Please do not call Justin during regular business hours 7:30 a.m. to 4:30 p.m. for regular, routine repairs.
  • Please do not call after hours with issues that are NOT emergencies. Only emergency calls will receive services after regular business hours or on weekends/holidays.

Special Projects

Occasionally, we may have to do extensive work to a property. We will work with you and your provider to inform you of the work schedule and ensure that the work is completed at a time convenient to you. Special projects might include new flooring, painting interior of home, or major kitchen or bathroom renovations. 

Note: Any special project requested will be evaluated by MVIO.