Instructions for Encrypted Email

The Montgomery County Board of Developmental Disabilities Services uses encryption capabilities to protect the security of individuals' personal health information.  This affects individuals who receive services from the Board, as well as their guardians and family members, as some communication will be delivered in an encrypted/coded format.

Not all emails that individuals and families receive will be encrypted; only those containing Protected Health Information (PHI).

For information on how to access encrypted emails, please review step-by-step instructions in the following links

Should you encounter problems, please contact the MCBDDS Help Desk at 937-457-2766 or via email.

Thank you for working with MCBDDS to keep each individual's information safe.