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November 19, 2019, 6:00 PM @ Kenneth Ritchey Administration Center
November 19, 2019, 1:30 PM - 3:30 PM @ Montgomery County Business Solutions Center
Crisis Management 101: Learn how to identify a behavioral crisis; identify potential causes of crisis and ways to reduce crisis-causing triggers; enhance the skills direct support staff use during a crisis to ensure health and safety; understand the ways to de-escalate crises before they become physical.