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April 25, 2019, 10:30 AM - 1:00 PM @ OPRA Training Room
You know the rules, and your team is trained on the expectations, but your organization still struggles with compliance. The problem is that you don’t have an effective internal quality assurance system. With an effective internal QA system, you will: Catch errors quickly…before they become big problems; Quickly return to your QA system after an emergency or crisis; Use a straightforward system of checks and balances to maintain compliance and catch errors, instead of just relying on 1 or 2 key personnel; Practically eliminate the new staff learning curve that inherently creates risk for your agency; Meet the compliance requirement of having an internal compliance system. In this training, participants will map out a high-level compliance blueprint that can easily be adapted for each agency’s unique needs.