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April 22, 2020, 12:30 PM - 3:30 PM @ OPRA Office
One of the biggest challenges providers face as they work to maintain regulatory compliance is to ensure staff receive continual and on-going training. The challenge is further compounded because employees are spread across service settings, counties, have differing schedules, and often work alone. In this session supervisors and leaders will learn: Tools and techniques to implement ongoing staff training, even across multiple and diverse service locations; How to create a work culture that expects and strives for compliance; Methods to measure and track progress; and identify shortcomings for quick remediation.